There has been a lot of talk about this new Walmart convenience feature they call “Walmart Pickup Grocery” that allows customers to shop on-line for their groceries and then go to Walmart at an appointed time and pick them up. You apparently just go to a designated pick-up location, stay in your car and a Walmart employee brings your ordered groceries out and puts them in your car and you pay the employee for the groceries. Not being a Walmart grocery shopper I didn’t give the whole idea a whole lot of thought. Then a short time back I heard that Kroger, the grocery franchise I use, was starting to offer a similar service at some of its locations. The information again registered but still I gave it little thought at the time.
But here recently, given my COPD condition and the fact that I do live alone, I began feeling a more urgent concern about how I was going to get my groceries when it became much harder for me to get around. I have pretty much always assumed I would probably have to hire someone to come in at least weekly and do my shopping for me. And of course nothing is free so I was wondering what I would have to pay for a service like that. It’s disconcerting and frustrating to think that they’ll surely come a time when you can’t even do your own grocery shopping.
Then more recently one of my sisters mentioned in casual conversation that one of her daughter’s had begun using the grocery pickup service at her local Kroger store in the town where they lived. My sister also noted to me that even though they are offering the service, it’s only at certain stores. So I told her I would have to check it out and see if any store close to me was offering it. Turns out the local store I used wasn’t offering the service but another Kroger only a little over a mile away was so that was good to know.
Now I already had an on-line account with Kroger because the pharmacy I use for all my medication needs is the Kroger pharmacy located at the store where I do all my grocery shopping. And while on the subject I can’t say enough good things about them. I really like the pharmacy and their friendly staff. Anyway, as is quite normal these days you can go on-line and set up an an account with Kroger and then you are able to track all your medication needs and transactions on-line for your pharmacy.
So… a few days ago I thought I would take a look on the Internet and see if I could learn more about Kroger’s grocery shopping service which they call “Clicklist”. I signed on to my Kroger account and noticed a tab at the top of the page that read “Order On Line” so I clicked on the tab and was immediately taken to the Kroger store closest to me which offered the service. Well, as I looked over their website I was a bit taken back after clicking on one of the site’s menu items titled “My Recent Purchases” because it appeared to contain every item I had purchased at least over the past 6 months. The “screen capture” below (click to enlarge for a much better resolution) shows a portion of the webpage I am referring to along with several of the items I typically purchase….
Then I realized they were getting and tracking my shopping habits through my Kroger Savers Card which they scan each time I shop to apply any current savings on the specific item I have purchased that day. That gave me a bit of a eerie feeling to know they knew that much about me. Since virtually every item I normally purchased was listed in the “My Recent Purchases” section, that mean’t if I were shopping I could finish selecting my weekly grocery items in a few short minutes, submit my order and be done. So, that’s exactly what I did. I had to see if this service could satisfy my needs due to my health issues and facilitate my future mobility issues.
I made an appointment for the next morning to pick up my order between 9 and 10 AM and then submitted my order. Shortly thereafter I got a confirming email. Then the following morning I drove to the store and went to the designated pick-up area and parked. There was a sign posted there giving you a specific phone number to call. When you called that number you let them know you were there and give them the number of the parking slot you were parked in which was also posted on the sign along with the phone number. In a short time they came out with your groceries on a cart, you paid by credit card, in my case they then put the groceries in my trunk as requested (no tipping by the way) and that was it…. I headed back to the house.
Should note at this point that this service is not free. At the store I am using, for your first three orders there is no charge for the service. After that, each time you use the “Clicklist” service there is a $4.95 charge and as previously noted, there is no tipping the grocery clerk who brings out the groceries and loads your car.
After arriving back home I unloaded the car and checked out my groceries. I was completely pleased. It was as though I had done the shopping myself. Had even ordered ¾ lb. of shaved smoked turkey from the Deli and it was perfectly cut and packaged.
Finally I should note with regard to purchasing of fresh beef, I am quite particular and for this type of service the purchasing of beef was my biggest concern. Having someone one else pick my beef selections was a bit unnerving. I noticed while doing the on-line shopping that their sirloin tip roasts were on sale and since it’s pretty hard to screw up on a roast I ordered one. The one they chose for me is shown in the adjacent photo (click on image to enlarge). The choice wasn’t all that bad although I’m not sure it is the one I would have chosen but obviously without the selections in front of me it is hard to say. At any rate I cooked the roast yesterday and it was really good.
I suppose this is a rather lengthy post but I just thought that someone in the same boat as I am with regard to lack of future mobility that had never considered this new service being offered by so grocers might like a bit of a review from an old person who had actually tried it. I did like the service and there is no doubt that I will use it a number of times in the future. The only roadblock I foresee is if something were to happen to my ability to drive a car. 🙁